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BOS Pragma mark
BOS Pragmaa BOS AG company

Our work

Our key projects.

Real case studies and demos, shown with the business outcomes they delivered. Every case ties back to one of our four capability pillars.

01

Modern Work & IT Governance

Otobo ITSM (+ Chatbot)

Problem

Support requests scattered across email and spreadsheets with no visibility.

What we built

An Otobo service desk with an AI chatbot on the client knowledge base.

Outcome

Tier-1 tickets deflected and resolution time cut — figure pending approval.

Outcome figures pending compliance approval before publication.

Next step

Contact us today